Volusia County Citizens Academy 2009

Day 3: The He©rt of County Government
8 a.m.- 5 p.m., Tuesday, Sept. 1, 2009

Community Services is called the "Heart of County Government" because so much of what it does is focused on improving the quality of life for our citizens. Day 3 will offer an in-depth look at the customer-focused services and information this department provides, from transportation and libraries to agricultural programs and affordable housing.

Community Services includes several divisions, and you will learn about all of them in this session except for Parks, Recreation and Culture. The Parks presentation will be a part of Day 6, "Our Playground" on Sept. 29.

Class location
Training Rooms (First floor)
Thomas C. Kelly Administration Center
123 W. Indiana Ave., DeLand

County divisions spotlighted

• Veterans' Services

• Community Assistance

• Extension Service

• Votran

• Library Services

• Health Department

Schedule
8 a.m. - Welcome and introduction to Community Services

8:15 a.m. - Veterans' Services overview

9 a.m. - Community Assistance overview

10 a.m. - 15 minute break; board Votran bus on Indiana Avenue (between TCK and the Historic Courthouse)

10:15 a.m. - Travel to Agriculture Center/Fairgrounds

10:30 a.m. - Extension Service overview and tour

11:30 a.m. - Lunch (FYI - Publix subs)

12 noon - Travel to Votran facility in South Daytona

12:30 p.m. - Overview and tour of Votran operations

1: 30 p.m. - Travel to Keech Street Library

1:45 p.m. - Library Services overview and tour

2:45 p.m. - Travel to Health Department

3 p.m. - Health Department overview and tour

4-4:15 p.m. - Return to TCK Administration Center and adjourn.

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Class presentations

To open PDF files, you must have the Acrobat viewer. You may download one here for free. The following files were created to be easy to print and have two slides per page, with the exception of the Health Department, which has four.

• Veterans' Services

• Community Assistance

• Extension Service

• Votran

• Library Services

• Health Department

For more information
Department and division websites

• Community Services

• Community Assistance

• Extension Service

• Health Department

• Library Services

• Veterans' Services

• Votran

* If you would like an electronic copy of last week's budget presentation by Management and Budget Director Tammy Bong, please click here (PDF). Hard copies were provided during class. Volusia County Library Fast Facts * More than half of  Volusia County residents have a library card; * The Library has more than one million items in its collection; * 4,162,432 books, music cds, dvds and audio-books were circulated in the 2008 fiscal year. Looking ahead... * In September, we will showcase County facilities in East Volusia, including two that we are particularly proud of: The new Beach Headquarters at Sun Splash Park (Sept. 15, Day 5) and the newly-expanded Ocean Center (Sept. 29, Day 6). Just a reminder that there will be no class on Sept. 22. 2009 CITIZENS ACADEMY CLASS SCHEDULE DAY 1 Where It All Began: County Manager's Office/Department of Elections/Property Appraiser DAY 2 Behind the Scenes: Financial and Administrative Services DAY 3 The He©rt of County Government: Community Services DAY 4 The Safety Zone, Part I: Public Protection DAY 5 The Safety Zone, Part II: Public Protection DAY 6 Travel, Entertainment, Recreation, Economic Development: Coastal Parks/ Airport/Economic Development/Ocean Center DAY 7 To Build Or Not To Build: Growth and Resource Management DAY 8 Try Living Without Us, Part I Public Works DAY 9 Try Living Without Us, Part II Public Works DAY 10 Court Administration DAY 11 Sheriff's Office DAY 12 Mock County Council meeting