Water Resources and Utilities

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back to water resources and utilities Utility billing Billing FAQs E-mail us your seasonal address change Water and utility payment options NEW Delinquent payment policy Leak policy Information and request form [PDF] Automatic bill pay sign-up form [PDF] Your account will be automatically debited each month for your utility charges. Utility deposit amounts
Water availability rates (effective 02/1/2012)
Meter size	Base rate
5/8"	$12.09
3/4"	$17.64
1"	$30.26
1.5"	$60.56
2"	$96.93
3"	$181.76
4"	$302.98
6"	$606.01
8"	$969.62
10"	$1,390.36
12"	$2,364.05

Water usage rates
Softened rates (east side)
0 to 5,000 gallons	$3.42	per 1,000 gallons
5,001 to 10,000 gallons	$4.21	per 1,000 gallons
10,001 to 15,000 gallons	$4.35	per 1,000 gallons
15,001 to 20,000 gallons	$4.80	per 1,000 gallons
Above 20,000 gallons	$10.36	per 1,000 gallons
Unsoftened rates (west side)
0 to 5,000 gallons	$1.81	per 1,000 gallons
5,001 to 10,000 gallons	$2.27	per 1,000 gallons
10,001 to 15,000 gallons	$2.72	per 1,000 gallons
15,001 to 20,000 gallons	$3.17	per 1,000 gallons
Above 20,000 gallons	$10.36	per 1,000 gallons

Irrigation availability rates (based on meter size listed above)

Irrigation usage
0 to 5,000 gallons	$2.72	per 1,000 gallons
5,00 to 10,000 gallons	$3.17	per 1,000 gallons
Above 10,000	$10.36	per 1,000 gallons

Reclaimed availability rates
Meter size	Base rate
Less than 1"	$6.05
1"	$15.14
Greater than 1"	Based on individual agreement

Reclaimed usage rates
0 to 10,000 gallons	$1.35	per 1,000 gallons
10,001 to 15,000 gallons	$1.55	per 1,000 gallons
Above 15,000	$2.59	per 1,000 gallons

Sewer
5/8"	$18.22
3/4"	$27.91
1"	$45.58
1.5"	$91.18
2"	$145.89
3"	$273.55
4"	$455.92
6"	$911.90
8"	$1,459.02

Sewer usage rate
3.85 per 1,000 gallons, capped at 14,000 gallons

Commercial rates available by request

Customer service and billing:
Office hours: 8 a.m. - 5 p.m. Monday through Friday

386-736-5971 (West Volusia)
123 W. Indiana Ave., DeLand

386-257-6000, ext. 5971 (Daytona Beach)
250 N. Beach St., Daytona Beach

386-423-3300, ext. 5971 (New Smyrna Beach)
111 Canal St., New Smyrna Beach

386-736-5971
2744 Enterprise Road, Orange City

Repairs
Office hours: 8 a.m. - 4:30 p.m. Monday through Friday
Operations and Maintenance: 386-822-6465 (West Volusia)

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