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2nd quarter 2008           


Indigent health care in West Volusia switches from Health Department to new provider

Health care is changing everywhere, and Volusia County is no exception. The Volusia County Health Department is transitioning out of pediatric and adult primary care services at its Orange City and Deltona clinics. The West Volusia Hospital Authority, a taxing district that funds indigent health care costs, has contracted with Northeast Florida Health Services to provide primary care in west Volusia through the establishment of a federally qualified health center (FQHC). The FQHC model is expected to reduce indigent health care costs for taxpayers because it can charge for services and can qualify for federal grant support.

“The change pertains to west Volusia County only, and only to primary care services,” said Volusia County Health Department Director Dr. Thomas R. Coleman.


Indigent care in West Volusia is under the umbrella of Northeast Florida Health Services, though the Volusia County Health Department continues to offer other health service to West Volusia County residents.

Pediatric and adult primary care services are scheduled to end at the Volusia County Health Department’s Orange City clinic June 30 and at its Deltona clinic September 30. Patients who decide to seek care from Northeast Florida Health Services can do so at Pierson Medical Center and Deland Medical Center. Northeast Florida Health Services plans to open a clinic in Deltona in October.

To ensure a smooth transition, clients were notified of the changes by the Volusia County Health Department, which explained the procedure for having medical records transferred from the department to another provider.

A number of important public health services still will be available in west Volusia County through the Volusia County Health Department. Among them are adult and child immunizations, including those required by the schools; communicable disease control; sexually transmitted disease (STD) testing and treatment; HIV/AIDS testing, treatment and counseling; the Florida Breast and Cervical Cancer Screening Program, tuberculosis testing and more.

The Women, Infants and Children (WIC) Special Supplemental Nutrition Program will
continue to be offered in DeLand and in Deltona. The Health Department also operates a Women's Health Services clinic in DeLand. This clinic offers prenatal care, obstetrics and gynecology.

“The transition communications plan developed by the county, Health Department,
Northeast Florida Health Services Inc., and the West Volusia Hospital Authority has been instrumental in a smooth process for the patients,” said Deborah Wood, interim executive director of Northeast Florida Health Services Inc. “We are hopeful that partners are clear on the location and types of services available, and comfortable their medical needs will be met.”

An expansive effort also was made to reach Volusia County’s Latino residents through multilanguage, targeted communications to the county’s Latino families, largely populated in the northwest area of Volusia County.

Stefany Strong, spokesperson for the Volusia County Health Department concurred. “We are pleased with the way things are going. It is important our clients continue to make their appointments without a lapse in their health care.”

The clinic at the Deland Medical Center is open 8 a.m. to 5 p.m. weekdays at 844 W.
Plymouth Ave. Current patients of the Volusia County Health Department’s west Volusia primary care clinics are asked to choose a new doctor before the scheduled closing of the DeLand and Deltona clinics.

To have records transferred to the new clinic, current Volusia County Health Department patients should call 386/822-6215. Patients may make an appointment at the new primary care clinic by calling 386/738-2422. For details visit www.volusia.org/healthchange.com.


Department of Economic Development
700 Catalina Drive, Suite 200, Daytona Beach, FL 32114
Telephone:
386-248-8048   FAX: 386 238-4761   Toll Free: 800-554-3801

Phil Ehlinger
Director

doed@volusia.org