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About primary health care services in West Volusia County (FAQs)
What does this mean to current health department
patients in West Volusia?
Q. Q. I
heard the Volusia County Health Department is ending its primary
care services in West Volusia County. What does this mean to current
health department patients in West Volusia?
A.
Primary care includes many different kinds of health care –
including preventing health care problems and curing them – over a
period of time. The primary care provider coordinates all of the
care the patient receives, and is a kind of comprehensive medical
home for the patient.
A.
A health care provider is a medical doctor or anyone delivering
health care services. |
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Q. Who will offer primary care in West Volusia if the health department doesn’t? A. Northeast Florida Health Services (NEFHS) offers primary health care in West Volusia. They operate three clinics: Pierson Medical Center, DeLand Medical Center, and the NEFHS Deltona. Former health department primary care patients may request their medical records be transferred to Northeast Florida Health Services, or select another private doctor. Q. What health services does the Health Department provide in West Volusia? A.
In West Volusia County -- DeLand, Deltona and Orange City -- the Volusia County
Health Department
offers immunizations, communicable disease control, sexually transmitted diseases
testing and treatment, HIV/AIDS testing and counseling, tuberculosis testing and
treatment, and Florida Breast and Cervical Cancer Early Detection Program. And,
at its DeLand and Deltona offices, the health department offers WIC and
nutrition services. Volusia County Health Department services on Volusia
County’s east side are not affected by this change in primary care providers. A. Health department primary care patients' medical records will be securely maintained by the Volusia County Health Department. Once you have chosen a new healthcare provider, please contact the Volusia County Health Department Medical Records office at (386) 822-6215, ext. 6123, so that a copy of your medical record can be forwarded to that provider at no cost. For citizens of Deltona, please call (386) 789-7507 or (386) 789-7508 (Espańol) Q. Why is the health department discontinuing primary care on the west side of Volusia County? A.
The change is the result of a decision by the West Volusia Hospital Authority to
discontinue its contract with the health department and sign on with Northeast
Florida Health Services. A.
It is a nonprofit, Federally Qualified Health Care (FQHC) system built on
public/private partnerships. NEFHS is dedicated to expanding access, improving
health and providing cost-effective quality healthcare to communities in need.
A.
NFHS offers pediatric and adult primary care (including gynecological services,
lab services, minor surgical procedures, and care for chronic illness),
physicals, immunizations, family planning and sexually transmitted diseases
testing and treatment. A.
The Northeast Florida Health Clinic is at 844 W. Plymouth
Ave., DeLand. Other locations are the Pierson Medical Center at 114 N. Volusia
Ave. and the NEFHS Deltona, 2160 Howland Blvd. A.
The Northeast Florida Health Services' pharmacy is open at 844 W. Plymouth Ave.,
DeLand, and 112 E. First Ave., Pierson. For pharmacy information, please call
(386) 738-6268 (DeLand) and (386) 328-8052 (Pierson). A.
Yes, Northeast Florida Health Services accepts all patients, Medicaid, Clinic
Cards, private pay and most insurance. A.
Call (386) 709-7507 to transfer your medical records. Call (386)
532-0515 to schedule an appointment with Northeast Florida Health Services. A. In addition to this site, you can go to www.volusiahealth.com or call (386) 789-7507. |
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