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About primary health care services in West Volusia County (FAQs)
What does this mean to current health department
patients in West Volusia? Q. I heard the Volusia County Health Department is ending its primary care services in West Volusia County. What does this mean to current health department patients in West Volusia?
A.
After June 30, the Volusia County Health Department will end primary
health care services at its Summit Clinic at Florida Hospital-Fish
Memorial, 1061 Medical Center Dr., Suite 100, Orange City. The
health department also will discontinue primary health care services
at the Deltona Health Center, located at 1555 Saxon Boulevard,
Deltona, after Sept. 30. As a result, health department
primary care patients in West Volusia County will need to choose a
new health care provider for their primary care services.
A.
Primary care includes many different kinds of health care –
including preventing health care problems and curing them – over a
period of time. The primary care provider coordinates all of the
care the patient receives, and is a kind of comprehensive medical
home for the patient.
A.
A health care provider is a medical doctor or anyone delivering
health care services. |
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Q. Who will offer primary care in West Volusia if the health department doesn’t? A. Northeast Florida Health Services will offer primary health care in West Volusia. They will operate three clinics: Pierson Medical Center (open now), DeLand Medical Center (open April 1) and Deltona Medical Center (open Oct. 1). Former health department primary care patients may request their medical records be transferred to Northeast Florida Health Services, or select another private doctor. Q. What health services will the Health Department continue providing in West Volusia? A.
In West Volusia County, the Volusia County Health Department will continue to
offer immunizations, communicable disease control, sexually transmitted diseases
testing and treatment, HIV/AIDS testing and counseling, tuberculosis testing and
treatment, and Florida Breast and Cervical Cancer Early Detection Program. And,
at its DeLand and Deltona offices, the health department will offer WIC and
nutrition services. Volusia County Health Department services on Volusia
County’s east side are not affected by this change in primary care providers. A. Your medical records will be securely maintained by the Volusia County Health Department. Once you have chosen a new healthcare provider, please contact the Volusia County Health Department Medical Records office at (386) 822-6215, ext. 6123, so that a copy of your medical record can be forwarded to that provider at no cost. Q. Why is the health department discontinuing primary care on the west side of Volusia County? A.
The change is the result of a decision by the West Volusia Hospital Authority to
discontinue its contract with the health department and sign on with Northeast
Florida Health Services. A.
It is a nonprofit, Federally Qualified Health Care (FQHC) system built on
public/private partnerships. NFHS is dedicated to expanding access, improving
health and providing cost-effective quality healthcare to communities in need.
A.
NFHS offers pediatric and adult primary care (including gynecological services,
lab services, minor surgical procedures, and care for chronic illness),
physicals, immunizations, family planning and sexually transmitted diseases
testing and treatment. A.
Opening April 1, the Northeast Florida Health Clinic will be at 844 W. Plymouth
Ave., DeLand. Other locations are the Pierson Medical Center at 114 N. Volusia
Ave. and the Deltona Medical Center (location to be determined). A.
The Northeast Florida Health Services Pharmacy is open at the Florida
Hospital-Fish Memorial Summit Building until June 30. The location after June 30
is to be determined A.
Yes, Northeast Florida Health Services accepts all patients, Medicaid, Clinic
Cards, private pay and most insurance. A.
In West Volusia County, the Volusia County Health Department will continue to
offer immunizations, communicable disease control, sexually transmitted diseases
testing and treatment, an HIV/AIDS clinic, tuberculosis testing and treatment,
and Florida Breast and Cervical Cancer Early Detection Program. And, at its
DeLand and Deltona offices, the health department will offer WIC and nutrition
services. Volusia County Health Department services on Volusia County’s east
side are not affected by this change in primary care providers. A.
Call (386) 822-6215 ext. 6123 to transfer your medical records. Call (386)
738-2422 to schedule an appointment with Northeast Florida Health Services. A. Besides this site you can go to www.volusiahealth.com or call (386) 822-6215 |
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