Water Resources and Utilities

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Utility billing
Water resources and utilities information package [PDF]

Water and utility online payment
Pay your Volusia County water and/or sewer bills online through www.link2gov.com. A convenience fee of $2.49 is charged for using the service. To pay by telephone, call: (877) 729-9287.

Automatic Bill Pay sign up form [PDF]
Your account will be automatically debited each month for your utility charges.

Utility Deposit amounts

Water Rates
West Volusia		East Volusia
Meter Size	Base Rate	Meter Size	Base Rate
5/8"	$10.45	5/8"	$10.45
3/4"	$15.70	3/4"	$15.70
1"	$26.16	1"	$26.16
1.5"	$52.36	1.5"	$52.36
2"	$83.80	2"	$83.80
3"	$157.14	3"	$157.14
4"	$261.95	4"	$261.95
6"	$523.95	6"	$523.95
8"	$838.33	8"	$838.33
10"	$1,909.49	10"	$1,909.49
12"	$2,043.45	12"	$2,043.45
Multi-family	$6.65	Multi-family	$6.65

Use the calculator below to estimate your water bill----remember to add the availability charges to the total.
Calculate your usage calculator. (Excel file)

Wastewater Rates
A wastewater usage and base charge are assessed on a monthly basis. The wastewater usage charge is based on the amount of water consumed in the billing period (Up to 14,000 gallons for residential customers). The base charge is an availability charge based on the size of your meter. The rates listed below are effective 10/01/2008

Residential Wastewater Usage Charge:
$3.34 per 1,000 gallons (Up to 14,000 gallons)

Commercial Wastewater Usage Charge:
$3.34 per 1,000 gallons (No cap)

Wastewater Base Charge:
Meter Size	Base Rate
5/8"	$15.81
3/4"	$23.71
1"	$39.54
1.5"	$79.08
2"	$126.53
3"	$237.26
4"	$395.44
6"	$790.92
8"	$1,265.47
Multi-family	$10.00

Irrigation Base Charge: $10.45

East Volusia		West Volusia
Usage Range	Usage Rate	Usage Range	Usage Rate
0 - 7,000	$4.01	0 - 7,000	$2.47
Above 7,000	$6.67	Above 7,000	$5.13

Reclaimed Water Base Charge: $3.51

Usage Range	Usage Rate
0 - 7,000	$0.94
7,001 - 14,000	$1.16
Above 14,000	$2.46

Billing FAQ's

Customer service and billing:
Office hours Monday - Friday 8 a.m.- 5 p.m.
Call-in hours 9 a.m. - 5 p.m.

(386) 736-5971 (West Volusia)
123 W. Indiana Ave., DeLand

(386) 257-6000 ext 5971 (Daytona Beach)
250 N. Beach St., Daytona Beach

(386) 423-3300 ext 5971 (New Smyrna Beach)
111 Canal St., New Smyrna Beach

(386) 736-5971
2744 Enterprise Road, Orange City

Repairs
Office hours: 8 a.m. - 4:30 p.m. Monday through Friday
Operations and Maintenance: (386) 822-6465 (West Volusia)

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