Mission: To protect Volusia County's water resources for both current and future users by expanding water and wastewater facilities to accommodate new development and allow for elimination of package plants and septic systems; planning stormwater projects to reduce flooding and treat stormwater runoff.

New watering restrictions take effect June 1, 2009

 

Expanded Volusia County reclaimed water customer restrictions [PDF]
Glen Abbey/Saxon Woods residents [PDF]

AutoCAD Standards Manual [PDF]
AutoCAD Layer Template Files (compressed zip file)

Water restrictions and conservation tips

Water conservation
Rain gardens [PDF]
Stormwater management
Water quality questions and answers

Stormwater fee increase information
(Would affect unincorporated dwellings/developments only)
Stormwater fee increase credit information
(Would affect some corporations)
Stormwater fee credit form [PDF]

Water resources and utilities information package [PDF]

Utility standards (zip compressed gif files - Updated 1/07/08)
Utility specifications  [PDF] (Updated 12/16/08)

Utility record drawing requirements [PDF]

Impact fee schedule (Updated 7/01/08)
Example impact fee calculation (Updated 4/17/08)
Blank impact fee calculation (Updated 4/17/08)

Waterline newsletter
May/June 2009
Previous issues

The Water and Utility Services Group provides vital services in six critical areas.

Drinking water and sanitary sewage treatment services are provided through a network of treatment plants and conveyance systems. Re-use water for irrigation is also produced. This reduces the costs of irrigation to County water customers, and is a method of reducing irrigation costs while working toward the goal of aquifer recharge. The Stormwater Utility provides for scientific analysis necessary to design and construct facilities required to collect, convey, and enhance the quality of stormwater runoff. The administrative service unit provides policy, logistical, and billing support for all elements of the Water and Utility Services Group.

Customer service and billing:
Office hours Monday - Friday 8 a.m.- 5 p.m.
Call-in hours 9 a.m. - 5 p.m.

(386) 736-5971 (West Volusia)
123 W. Indiana Ave., DeLand

(386) 257-6000 ext 5971 (Daytona Beach)
250 N. Beach St., Daytona Beach

(386) 423-3300 ext 5971 (New Smyrna Beach)
111 Canal St., New Smyrna Beach

Repairs
Office hours: 8 a.m. - 4:30 p.m. Monday through Friday
Operations and Maintenance: (386) 822-6465 (West Volusia)

Administration and Engineering
(386) 943-7027 (West Volusia)
(386) 257-6000 (Daytona Beach)
(386) 423-3300, ext. 7027 (New Smyrna Beach)

Links of interest
http://sjr.state.fl.us/
http://www.awwa.org/
http://www.floridadep.org/