Human Services

Mission: To enhance the quality of life in  Volusia County by eliminating the causes of poverty by providing the resources and support to help low-income families become self-sufficient through community partnerships.

Overview:  Human Services provides temporary emergency assistance and supportive services to eligible residents of Volusia County. The Family Self-Sufficiency Program will provide eligible individuals with educational and training opportunities to empower them to become economically self-sufficient. 

Human Services programs

Our human services programs include emergency services, family self-sufficiency program, health care responsibility act program, indigent burial/cremation, Low-Income Home Energy Assistance Program (LIHEAP), summer food service program.
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Human Services Advisory Board

Learn about our Human Services Advisory Board, its members, county staff, and review latest HSAB minutes.
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Determining eligibility

Applicants must be interviewed by a case worker to determine eligibility for services. Eligibility for assistance through Human Services is based on grant and county requirements that include proof of residency and total household income. Learn about required documents to determine edibility for emergency assistance and review/download helpful forms.
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Office hours and locations

Office hours and contact information by location.
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2-1-1 service

Call 2-1-1 to access free information about community services and find help when you need it.

Forms

Requirements for assistance [PDF]
Family needs assessment [PDF]
Employment verification form [PDF]
Federal poverty  guidelines [PDF]

Manager
Patricia H. James
pjames@volusia.org

West Volusia
386-736-5956

Daytona Beach
386-254-4675  

New Smyrna Beach
386-423-3309  

Orange City
386-775-5204