Human Services

Mission: To improve the quality of life for eligible Volusia County residents through temporary emergency assistance and supportive services.

Overview:  Human Services provides temporary emergency assistance and supportive services to eligible residents of Volusia County. The Family Self-Sufficiency Program will provide eligible individuals with educational and training opportunities to empower them to become economically self-sufficient. Applicants must be interviewed by a case worker to determine eligibility for services. Eligibility for assistance through Human Services is based on grant and county requirements that include proof of residency and total household income.

Human Services programs

Our human services programs include emergency services, family self-sufficiency program, health care responsibility act program, indigent burial/cremation, Low-Income Home Energy Assistance Program (LIHEAP), summer food service program.
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Human Services Advisory Board

Learn about our human services advisory board, its members, county staff, and review latest HSAB minutes.
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Determining eligibility

Learn about required documents to determine edibility for emergency assistance and review/download helpful forms.
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Office hours and locations

Office hours and contact information by location.
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Forms

Documents required for emergency assistance [PDF]
Family needs/expenses assessment [PDF]
Employment verification form [PDF]
Federal poverty  guidelines [PDF]
Requirements for assistance [PDF]
Self declaration of no income [PDF]

Manager
Patricia H. James
pjames@volusia.org

West Volusia
386-736-5956

Daytona Beach
386-254-4675  

New Smyrna Beach
386-423-3309