Photo identification is required -- All adult visitors must have photo identification displaying a date of birth, such as a driver's license or state identification card. Any identification card which appears altered will not be accepted. Student identification cards are not accepted.
Juveniles -- Children under age 18 must have a photo I.D., a birth certificate, or other legal custody papers, such as adoption, ward of court, etc. An adult must accompany visitors under age 18. Breast feeding is not permitted while visiting. If children are not controlled in visitation, the visitor will be asked to leave. Children under 18 are not to be left unattended.
Frequency of visits – One visiting session per day per inmate Tuesday through Saturday.
Number of visitors -- Up to two people and two small children may visit an inmate at one time. Once the visitor leaves, he or she will not be permitted back into visitation.
Dress code -- All visitors must be appropriately dressed – No see-through or revealing garments are permitted. Examples include, but are not limited to: no short-shorts, no miniskirts, no cleavage, nothing strapless, no spandex, no muscle or mesh T-shirts. Anyone wearing clothing deemed inappropriate by the Operations Supervisor will not be permitted a visit and will be asked to leave the building.
Initial 72 hours of incarceration -- Visits are restricted during the initial 72 hours of incarceration, and must be approved by the Operations Supervisor. The restriction is due to inmates participating in numerous classification activities, housing changes, court appearances, and medical evaluations during the first days of incarceration. After processing a visitor’s card your name must be on the designated visitor’s list.
Electronic Devices – Possession of electronic devices including, but not limited to, tablets, smart phones, iPods, cameras, or other recording devices are prohibited from being in the visitation building.
Visitation can be denied for:
- Violation of any rule that results in disciplinary confinement
- Improper dress by visitor
- Improper conduct by visitor
- Visitor under the influence of any drug or alcohol
For the safety and security of the facility, inmate population and staff, the Corrections Division does not provide contact visitation. Visitation is held in the Visitation Center at 1300A Red John Drive (next to the Branch Jail).
Automated scheduling visitation instructions
To make a visit using the automated system, you will first need to know the inmate’s 6-digit booking number. If you do not know the inmate’s booking number, the number can be found by clicking the link: Inmate Information Search Page.
If you still need assistance, the visitation operator is generally available to take your call from 12:30 to 4:30 p.m. and 5 to 9 p.m., Tuesday through Saturday only.
Please note that inmates are allowed only two visitors, one visit per day. Appointments must be made by 9 p.m. before the day a visit is requested.
Multiple appointments made in advance by the same visitor or over two weeks in advance are prohibited. Inmates may not be eligible to receive a visit if they have violated certain rules and regulations of the institution or if they have not yet completed a visitor’s request card.
To schedule a visit using the automated scheduling system, your name must appear on the inmate’s visitor card and it must be spelled correctly. If the system does not recognize your name, you may transfer your call to the operator. Inmates fill out their visitor card during their intake orientation, which usually occurs within three days after they are admitted to custody.
Inmates are permitted up to five visitors on their card at one time. Inmates are also permitted to update their card every 30 days.
All visitors are advised to check-in at the Video Visitation Building located next to the Branch Jail at 1300A Red John Drive. Check in five minutes prior to the appointment. Visitors will not be permitted to enter the Visitation Center once their visitation period has started.
Visitation will be by appointment only.
For appointments, call 386-226-0389.
Appointments can be scheduled 24 hours a day, seven days a week using the automated phone scheduling system. All visitors must check in 10 minutes prior to their scheduled visitation session.
- Appointments must be made 24 hours in advance and for one visiting session only.
- Appointments may be made up to two weeks in advance.
- Multiple appointments made in advance by the same person are prohibited.
- Visitation will be Tuesday through Saturday, and the following visitation sessions are available:
1:00 p.m. to 1:30 p.m.
6:30 p.m. to 7:00 p.m.
Money order drop box:
Money orders can be deposited to the inmate's commissary account using the money order drop box in the Visitation Center.