Special needs sheltering

Elderly, physically, mentally or sensory disabled, visually or hearing impaired residents or those who need supplemental oxygen should register for the Special Needs Shelters (SpNS) program with Volusia County Emergency Management. The program provides assistance during evacuations. Evacuees should be accompanied by a caregiver if this type of assistance normally is needed. 

SpNS are not for people who need 24-hour dedicated care, a hospital bed, ventilator, other complex care, or isolation patients. These individuals should discuss other shelter arrangements with their physician or home health service provider or caregiver.

Special needs shelter evacuees should contact Volusia County Animal Services at 386-248-1790 to discuss assistance for sheltering pets.

Disaster preparedness videos to aid deaf and hearing impaired residents prepare for emergencies.

SpNS Registration for Volusia County residents
SpNS registration form and instructions [Printable PDF form]
SpNS registration form and instructions [Online form]

If you prefer to have the form mailed, you may request one by contacting:
Volusia County Emergency Management
Attn: Special Needs Sheltering
3825 Tiger Bay Rd, Ste 102
Daytona Beach FL 32124-1063

Evacuees may need to stay at a shelter for several days during an emergency. Since space is limited, only bring:

  • Special dietary food, snacks or comfort food.
  • Bedding, pillow, blanket, etc.
  • Extra clothing.
  • Medications and medical supplies.
  • Oxygen supplies or arrange with your oxygen company to deliver to the designated SpNS.
  • Toiletry items.
  • Flashlight and batteries.
  • Diapers, infant and elderly/disabled necessities.
  • Time occupier such as books, magazines, games or cards.
  • Important papers, credit cards, cash and identification.

Transportation to shelters
Votran, Volusia County’s public transportation service, and the Volusia County School Board provide free transportation to public shelters. All Votran bus stops are evacuation assembly points during a declared emergency evacuation order. If Special needs evacuees cannot reach a regular bus stop, they must call Votran to arrange transportation.

Bus space is limited. Carry on items are limited to a pillow, blanket and one carry-on bag (not larger than 22”x16”x8”).

Telephone numbers for Votran are:

Daytona Beach 386-322-5100
West Volusia 386-943-7050
New Smyrna Beach 386-424-6810

Returning home
Every effort will be made to allow evacuees to return to their home and businesses as quickly as possible. Re-entry to evacuated areas will be authorized based on public safety, security and operational needs of search and rescue teams. The re-entry policy will be established as soon as possible and with as few restrictions as possible. The decision to establish general re-entry will be evaluated through continuous coordination among county and state agencies, municipal law enforcement agencies and adjacent counties and will be announced through the news media.


James A. Judge II, CEM, FPEM

Daytona Beach


New Smyrna Beach