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Frequently asked questions

Q. What is our ISO rating?

A: The fire insurance rating for your property is a "5" if your property is in unincorporated Volusia County, within 1,000 feet of an approved water source, and within five miles of a county fire station.

The fire insurance rating for your property is a "9" if your property is more than 1,000 feet from an approved water source and within five miles of a County fire station.

If you live in Lake Helen, Oak Hill or Pierson, the fire insurance rating for your property is a "4" if your property is within 1,000 feet of an approved water source and within five miles of a county fire station. The fire insurance rating for your property is a "9" if your property is more than 1,000 feet from an approved water source and within five miles of a county fire station.

For more information about your fire insurance ratings, contact your insurance carrier or call 386-736-5940, send an email to llalonde@co.volusia.fl.us, or write to:
Volusia County Fire Services
125 W. New York Ave., Suite 220
DeLand, FL 32720

Q. Can someone fill our pool?

A: VCFS does not fill pools.

Q. What rules do I need to follow when burning?

A: If there is no burn ban in effect, click here to view the rules for outdoor burning.

Q. Who do I contact to get a burn permit?

A: Call the Florida Forest Service at 386-446-6787 or 386-446-6789

 

Fire Services

 

Interim Fire Chief
Jeff Smith

Administrative Assistant
Rebecca Perryman
rperryman@volusia.org

125 W. New York Ave.
Suite 220
DeLand, FL 32720

West Volusia
386-736-5940

Daytona Beach
386-254-4657

New Smyrna Beach
386-423-3852

Fax
386-822-5025