Payment options

The following is a list of options for paying your utility bill:

Online payment with your bank
You may make payment through your bank's bill pay service. Your bank's bill pay service is very convenient and you can designate when the bill is paid or set up a recurring payment that is deducted from your account on the same date every month to ensure that no late fees are incurred. Please speak with your bank representative concerning specifics about their bill pay services. There is no charge for this service currently.

Automatic checking withdrawal (ACH)
You may make payment by automatic checking withdrawals (ACH). You can sign up for automatic payment by printing this form. Send the form and a voided check to the address on the form. We will process the form and notify your bank each month of the bill amount and your bank will send us an electronic payment. There is no charge for this service.

Local office payment (personal check or debit)
You may make payment by check at any one of Volusia County's offices. There are four locations for your convenience. The addresses are listed below and on the bottom third of your monthly bill. There is no cost for this service. You may also make payment with your debit card at any one of Volusia County's offices, although there is a $1.50 fee for this option.

DeLand: 123 W. Indiana Ave.
Orange City: 2744 Enterprise Road
Daytona Beach: 250 N. Beach St.
New Smyrna Beach: 111 Canal St.

Mail your payment
You may mail your payment to our payment center at P.O. Box 30265, Tampa FL 33630-3265. There is no cost for this service other than the price of a stamp. Please mail your payment a minimum of five working days before your due date to ensure timely payment.

Online payment through Payment Express
You may make payment by credit card through the county's online credit card payment service. There is a fee for this service. You may access this service at
https://payment-express.net/pay/volusiawater.

Director
Michael Ulrich
mulrich@volusia.org

West Volusia
386-943-7027

Daytona Beach
386-257-6000

New Smyrna Beach
386-423-3300

Customer Service
386-736-5971

Repairs
Office hours:
Monday through Friday
8 a.m. to 4:30 p.m.
386-822-6465

Emergency repair service
(after hours and weekends)
800-255-2069