AHP Information and Application Instructions

General information:

• Agencies interested in becoming an approved AHP agency will be provided with an application package via email
• Applications and supporting documents must be submitted on behalf of an agency, not an individual
• Applications must be signed by the Agency Authorized Official, (the owner, broker, or location manager/supervisor) who has signing authority for the applying agency
• Only complete applications will be considered
• The average processing time for application review is 15 business days
• Submission of an application does not guarantee approval

AHP APPLICATION INSTRUCTIONS:

• Complete the application and compile the following supporting documents:
  • Copy of agency’s State of Florida Business License or documented proof of exemption
  • Copy of agency’s Builder’s License (for construction contractors only)
• Submit the application and supporting documents by the first of the month to:
  • CommunityAssistance@volusia.org;
  • In person or mail to 121 W. Rich Avenue, DeLand, FL 32720; or
  • A secure portal at https://vcservices.vcgov.org/secureupload/d/housing

PROCESS AFTER APPLICATION SUBMISSION:

• The Community Assistance Division will:
  • Review the application package within five business days of receipt
• After review of the application, the Community Assistance Division will email the Agency Authorized Official and Primary Contact the results of the application review:
  • If approved, an AHP agreement will be provided along with a mandatory meeting date, and time to complete the application process.
  • If denied, the AHP will be provided with the denial reasons and an opportunity to appeal.
• The Primary Contact must attend the mandatory meeting
  • Mandatory meetings will be held virtually and at the end of each month
• The AHP agreement must be signed by the Agency Authorized Official and returned prior to the mandatory meeting can be submitted to:
  • ​​​​​​​CommunityAssistance@volusia.org
  • In person or mail to 121 W. Rich Avenue, DeLand, FL 32720; or
  • A secure portal at https://vcservices.vcgov.org/secureupload/d/housing
• The Community Assistance Division will have the AHP agreement executed by the Community Assistance Director
  • ​​​​​​​A copy of the executed agreement will be emailed to the Agency Authorized Official and Primary Contact along with the AHP Manual within three business days from the mandatory meeting.
  • AHP agreements are valid for a period of two years
• The Primary Contact will be responsible for training and provide the AHP manual to the agency’s staff as needed to work with Community Assistance Division on behalf of an applicant

AHP application

AHP agreement