COVID-19 Assistance Programs and Resources
COVID-19 Assistance Panel Discussion
Panel discussions that provide information to the community about financial assistance that’s available for those that have been negatively impacted by the COVID-19 crisis.
Daytona Beach
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Rental assistance remains available (As of Jan. 8, 2021)
The city is continuing to offer rental assistance to residents impacted with a financial hardship due to the pandemic. Daytona Beach residents who previously received rental assistance and continue to experience a COVID-19 pandemic financial hardship, may still qualify and be eligible for additional assistance. Rental assistance is provided on a first-completed application and first qualified/eligible basis and is for rental housing costs that incurred on or after March 11, 2020. Read More.
Volusia County
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Emergency rental assistance (ERA) program
The Emergency Rental Assistance program assists eligible households that are unable to pay rent and utilities due to the COVID-19 pandemic. Please continue to check the ERA program page for updates and availability.
Duke Energy
As Duke Energy resumes our standard billing and payment practices, we remain committed to helping our customers experiencing financial hardship due to the COVID-19 pandemic. Disconnections for nonpayment and late payments fees were suspended until Sept. 1. Credit and debit card fees and walk-in payment fees are waived through the end of October. Customers still facing financial challenges can request an extended payment arrangement quickly and easily:
Residential customers
Business customers
Customers with more complex issues can call a customer care representative Monday through Friday from 7 a.m. to 7 p.m. at 800-700-8744 (residential customers) or 877-372-8477 (business customers). Learn more.
FPL
FPL remains committed to helping customers who are experiencing hardship due to the coronavirus (COVID-19) pandemic.
Since mid-March, FPL will suspend disconnections for nonpayment while helping connect customers with financial assistance and continues to waive late fees and offer customers additional payment extensions to help them manage past-due FPL balances.
Customers struggling to pay their bill should call 800-226-3545 to discuss their situation, as they remain responsible for their outstanding FPL balance. Learn more.
Volusia County/food bank partnership
Volusia County Emergency Management has partnered with area food banks to provide more than 126,000 meals to local families in need.
The supplies, donated by the State of Florida, are packaged to provide five meals in each box. Please contact the partner agencies below for food distribution locations throughout the county:
- Halifax Urban Ministries: call 386-317-5886
- The Neighborhood Center of West Volusia: call 386-734-8120 or email info@nhcwv.org
- United Way of Volusia - Flagler Counties: call 386-253-0563, or dial 2-1-1, or visit https://211live.org/
Food Brings Hope
Second Harvest Food Bank
- Second Harvest Food Bank works with 550 local feeding partners to provide food to Central Florida neighbors in need. If you're looking for assistance, visit www.feedhopenow.org/need_food for a food pantry near you.
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Florida Department of Economic Opportunity- Have you been impacted by efforts to mitigate the spread of COVID-19 in the state of Florida? File your Reemployment Assistance Claim through CONNECT, Florida’s online Reemployment Assistance System. For assistance completing your application, watch the application guide video.
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Reemployment Assistance Resource Guide from the Florida Department of Economic Opportunity (DEO).
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CareerSource Flagler Volusia- Visit the website for job training resources, as well as job search resources.
- www.unitedwayvfc.org
- 211live.org - Current resources, CDC information, and direct links to the Florida Department of Health.
- COVID-19 Virus Relief Fund – Due to requests from partners related to supporting critical needs both immediately and long-term the United Way will open a Virus Relief Fund.
- Facebook and Twitter
Looking for business or nonprofit assistance? Visit the business and nonprofit assistance page.