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COVID-19 Assistance Programs and Resources

COVID-19 Assistance Panel Discussion

covid-19 business assistance panel discussion

Panel discussions that provide information to the community about financial assistance that’s available for those that have been negatively impacted by the COVID-19 crisis.

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Daytona Beach

  • Rental assistance remains available (As of Jan. 8, 2021)
    The city is continuing to offer rental assistance to residents impacted with a financial hardship due to the pandemic. Daytona Beach residents who previously received rental assistance and continue to experience a COVID-19 pandemic financial hardship, may still qualify and be eligible for additional assistance. Rental assistance is provided on a first-completed application and first qualified/eligible basis and is for rental housing costs that incurred on or after March 11, 2020. Read More.


Volusia County

  • Emergency rental assistance (ERA) program (As of Jan. 21, 2021)
    The ERA program is in the development stage but will provide assistance with past due rent, past due utility payments and utility assistance to eligible families. Assistance can cover up to one year, but households must be re-certified every three months to continue receiving assistance. This program is anticipated to be available starting in March 2021.  Learn more about this program.


Duke Energy

As Duke Energy resumes our standard billing and payment practices, we remain committed to helping our customers experiencing financial hardship due to the COVID-19 pandemic. Disconnections for nonpayment and late payments fees were suspended until Sept. 1. Credit and debit card fees and walk-in payment fees are waived through the end of October. Customers still facing financial challenges can request an extended payment arrangement quickly and easily:

Residential customers
Business customers

Customers with more complex issues can call a customer care representative Monday through Friday from 7 a.m. to 7 p.m. at 800-700-8744 (residential customers) or 877-372-8477 (business customers). Learn more.
 


FPL

FPL remains committed to helping customers who are experiencing hardship due to the coronavirus (COVID-19) pandemic.

Since mid-March, FPL will suspend disconnections for nonpayment while helping connect customers with financial assistance and continues to waive late fees and offer customers additional payment extensions to help them manage past-due FPL balances.
Customers struggling to pay their bill should call 800-226-3545 to discuss their situation, as they remain responsible for their outstanding FPL balance. Learn more

Volusia County/food bank partnership

Volusia County Emergency Management has partnered with area food banks to provide more than 126,000 meals to local families in need.

The supplies, donated by the State of Florida, are packaged to provide five meals in each box. Please contact the partner agencies below for food distribution locations throughout the county:

Food Brings Hope

Second Harvest Food Bank

  • Second Harvest Food Bank works with 550 local feeding partners to provide food to Central Florida neighbors in need. If you're looking for assistance, visit www.feedhopenow.org/need_food for a food pantry near you.


Looking for business or nonprofit assistance? Visit the business and nonprofit assistance page.

How Can We Serve You?

 Questions about the vaccine? Visit volusia.org/coronavirus

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123 W. Indiana Ave.
DeLand, FL 32720
(386) 736-2700

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