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Water Resources and Utilities

Mission: Our mission is to employ best management, operations, engineering, and financial practices necessary to produce and deliver safe drinking water; as well as treat and dispose wastewater within environmentally safe regulatory standards; while offering competitively priced products and high quality services for all Volusia County Water Resources and Utilities customers.

For emergency repair service (only after hours and weekends) call 800-255-2069.

New e-bill service introduction!!!!

Quick links

Customer Service
Access your bill
Payment information
Payment locations
Frequently asked questions
Conservation
Cross Connection brochure
Water quality reports
Watering restrictions
Contact us

Rates and policies

Current rate schedule
     Unsoftened (West Volusia)
     Softened (East Volusia)

New rates effective January 1, 2015
     Unsoftened (West Volusia)
     Softened (East Volusia)

Delinquent policy
Leak adjustment policy

Stone Island/Enterprise

Total Trihalomethanes (TTHMs) - Frequently Asked Questions

SE Volusia Flushing Notice

SE notice (Edgewater/Oakhill)

Customer forms

Automatic checking withdrawal application (ACH)
Leak adjustment request

Rebate applications
    Dishwasher form
    Washer form

Engineering and Development

AutoCAD standards manual
AutoCAD layer template files (zip file)
Impact fee schedule
Blank impact fee calculation
Example impact fee calculation

Utility standards
Utility standards (zip file)
Utility specifications
Utility record drawing requirements

   

Director
Michael Ulrich
mulrich@volusia.org

West Volusia
386-943-7027

Daytona Beach
386-257-6000

New Smyrna Beach
386-423-3300

Customer Service
386-736-5971

Repairs
Office hours:
Monday through Friday
8 a.m. to 4:30 p.m.
386-822-6465

Emergency repair service
(after hours and weekends)
800-255-2069