Making Permit Applications Smoother with Volusia County’s Revamped Connect Live Portal

Posted On: June 17, 2024

Volusia County will launch a newly redesigned Connect Live web portal on Monday, July 1, enhancing the experience for residents and businesses applying for building permits. The redesigned portal streamlines the submission and tracking of project information from start to finish, making the process more user-friendly.

"We're excited to offer a more intuitive, accessible web portal that empowers permit seekers to manage their projects with greater ease," said Growth and Resource Management Director Clay Ervin. "This is all part of our ongoing efforts to improve customer service and streamline operations with the end user in mind."

Key features of the new website include an Application Wizard that guides users to the correct permit type, improved mobile compatibility, and enhanced search functions that allow sorting and filtering of folder lists. Additionally, the portal offers a drag-and-drop option for attaching multiple files at once, visible confirmation of uploaded files, and the ability for registered contractors to submit license renewal documents directly through their accounts.

Existing accounts will remain active with all previous data and records intact, eliminating the need for users to create new accounts. Starting July 1, users can access the updated portal directly at www.connectlivepermits.org or on the Building and Code Administration Division's page at www.volusia.org. The County will also provide online tutorials to help users navigate and utilize the new system efficiently.