Example of a well-maintained property
Mission statement: The Building and Code Administration Division is committed to providing exceptional customer service and protecting the public health and safety of the citizens and visitors to Volusia County through the application of state laws and county ordinances.
The primary function of Code Compliance is to identify and correct violations of the county building and zoning ordinances and other similar regulations, such as those dealing with lot maintenance and junk vehicles. Our staff operates primarily on a reactive basis. That means we concentrate on responding to citizen complaints, rather than randomly searching for violations.
Volusia County's Code Compliance staff is responsible for enforcing the county's non-criminal building and zoning codes. The function is a complaint-based effort that involves:
- Investigation of possible violations
- Determining needed corrective action
- Working with property owners to resolve code violations
As our name implies, compliance is our goal. In the vast majority of cases, we are able to work cordially with violations to attain this. Code Compliance officers have the means for enforcement actions; if necessary, violations will be prosecuted before the Volusia County Code Enforcement Board.
Code Enforcement Board hearings are held on the third Wednesday of each month, and Special Magistrate hearings are held on an as-needed basis on the second Wednesday of each month. Visit the Code Enforcement Board web page to see the current agenda and meeting schedules.
Frequently asked questions
Can I remain anonymous when I make a complaint? Yes. However, any information you give us will become a public record. Please refrain from telling us anything, such as your name or address, you do not want to become public record.
How do I submit a complaint? You can contact us directly at (386) 736-5925 or file an online complaint.
How do I follow up on a complaint I have made? You can call us anonymously at (386) 736-5925 and request an update. You will need the address of the complaint.