New Public Transit App Gives Volusia County Riders Easier Access to Trip Planning and Services

Posted On: December 18, 2025

Volusia County has launched a new mobile app, VoTran On Demand, that brings trip planning and paratransit services into a single, easy-to-use platform for local transit riders.

The improved app allows riders to plan trips, access real-time service information, and manage reservations based on the transit services they use, providing a more convenient and connected experience across the County’s system. Riders are encouraged to download the app and explore its features to see how it can support their travel needs.

For fixed route riders, the app serves as a trip planning tool, helping users view routes, plan trips, and make informed travel decisions with real time information. The app allows riders to check schedules, locate nearby stops, and track buses, reducing uncertainty and making it easier to plan daily commutes and routine trips throughout the system.

The app also supports VoAccess (formerly known as VoTran Gold) paratransit riders by allowing eligible customers to book trips, track vehicles, receive trip notifications, and make changes or cancellations. Only riders who have been approved for VoAccess service through Volusia County’s Transit Division are authorized to make reservations using the app. Since the app became available Dec. 1, VoAccess has achieved a 97 percent on-time performance rate across more than 700 daily trips, demonstrating exceptional service reliability.

Additional functionality for VoRide customers will be added in the near future. Once integrated, VoRide riders will be able to schedule trips through the app. Until that feature is available, customers who use VoRide should continue scheduling trips through the existing VoRide app.

The new app expands rider access to information and services while maintaining existing options for those who prefer to book trips by phone or do not have access to a smartphone. The app is available for download on Apple and Android devices. Riders who need assistance or have questions about the County's various transit service programs can contact customer service at 386-761-7700. For more information, residents can visit www.votran.org.