Volusia County has many public shelter locations which can be opened according to each particular disaster or emergency. During an emergency, not all shelters will open at once. Shelters will be opened based on demand.
The best way residents can stay informed about public shelter openings is to download the Volusia County emergency preparedness app, visit www.volusia.org/PIN - where emergency information is posted, and follow Emergency Management on social media (Facebook and Twitter). Resident can also call the toll-free Citizens Information Hotline, which is ONLY activated during an emergency, at 866-345-0345.
Telecommunications Device for the Deaf: 386-248-1792
The Volusia County School Board and Votran will provide free rides to general public shelters. Pick up will be made at all regular Votran bus stops.
SIP: Shelter Information Point (central location to direct evacuees to shelters in Deltona)
SpNS: Special Needs Shelter – Assists evacuees who are elderly, physically, mentally or sensory disabled, visually or hearing impaired, or require oxygen. It is also a Pet Friendly shelter for PSNs (People with Special Needs).
PF: Pet Friendly – people and pets are housed in separate locations at the shelter
PPS: People & Pet Shelter (people and pets are housed in the same location – Fairgrounds only)
Important SpNS shelter information:
- People with special needs should be accompanied by a caregiver if this type of assistance is normally needed.
- People with special needs must bring all needed supplies.
- Hospitals are not shelters.
- SpNS are not for people who need 24-hour dedicated care, a hospital bed, ventilator, other complex care, or isolation patients.
- SpNS are pet friendly. Must bring necessary items/supplies for their pets. Contact Volusia County Animal Services for additional information and questions.
Directions to shelters in Volusia County
Directions to shelters that are opened can be found in the Volusia County Emergency Management app.
Directions to shelters in adjacent counties
321-637-6670 Brevard County
352-369-8100 Marion County
386-586-5111 Flagler County
386-329-0379 Putnam County
352-343-9732 Lake County
407-665-0311 Seminole County
Items to take to a shelter
Evacuees may need to stay at a shelter for 24 to 72 hours during an emergency. Since space is limited, only take essential items. Avoid bringing valuables; shelters are not responsible for lost or stolen items.
- Special dietary food, snacks or comfort food, water or other non-alcoholic beverages
- Bedding: pillow, blanket, etc. - general population shelters do not provide cots, so a comfortable beach chair and sleeping pad are recommended
- Ear plugs
- Extra clothing.
- Medications and medical supplies.
- Oxygen supplies or arrange with your oxygen company to deliver to the designated SpNS oxygen shelter.
- Toiletry items.
- Flashlight and batteries.
- Diapers, infant and elderly/disabled necessities.
- Time occupier such as books, magazines, games or cards.
If you only have minutes to pack, grab these items:
- Medical supplies: prescription medications, eyeglasses and dentures.
- Disaster supplies: flashlight, batteries, radio, first aid kit, bottled water
- Clothing and bedding: a change of clothes and a sleeping bag or bedroll and pillow for each household member
- Car keys and keys to the place you may be going (friend's or relative's home)