Utilities rate increase

The current Volusia County utility rate schedule provides for an automatic two-time 2% sewer rate adjustment to be enacted in May 2012 and May 2013. New rate schedules can be viewed by accessing the appropriate category lisetd below.

Background information
A summary of the rate increase is provided in tables specific to the two utility service groups. To view the table specific to your address, please identify the area you are in, then click on the linked heading. If you receive water and/or sewer service from a city utility, this rate increase does not apply to you.

Softened includes customers located in the Spruce Creek service area, Halifax Plantation service area and Southeast (Edgewater/Oak Hill) service area, all located in east Volusia County.

Unsoftened includes customers located in the DeBary service area, Deltona North service area, Pine Island service area, and New Hope, Seville service area, located in west Volusia County.

Reclaimed water is currently available only in DeBary in the following areas: portions of DeBary Golf and Country Club, portions of Glen Abbey and Saxon Woods. Reclaimed water will be available this summer in Arbor Ridge in Deltona.

Rate schedules  This link will connect you to a file containing the rate schedules for East Volusia (softened) and West Volusia (unsoftened) water.

Revised rate resolution and rate schedules This link will connect you to a file containing the detailed rate resolution and rate schedules that were approved by the County Council. The rate schedules also identify proposed changes to the rates for Commercial customers.

Water utility service – Volusia County Utilities treats and delivers approximately 3.9 million gallons of water to customers each day. The utility operates and maintains 9 water treatment plants, 26 production wells, and 233 miles of water pipelines. The proposed rate adjustment will provide funding to cover increased operational costs such as state and federal water treatment regulations, and continue to provide funds for renewal and replacement of infrastructure as it ages.

Wastewater (Sewer) utility service - Volusia County Utilities treats approximately 2 million gallons of wastewater each day. The utility operates and maintains 4 sewer treatment plants, 107 sewer pumping stations, and 187 miles of sewer pipelines. The proposed rate adjustment will provide funding to cover increased operational costs such as state and federal wastewater treatment regulations, and continue to provide funds for renewal and replacement of infrastructure as it ages.

FOR QUESTIONS REGARDING WATER, RECLAIMED WATER AND WASTEWATER (SEWER) SERVICE, PLEASE CALL 386-736-5971.

 

Director
Michael Ulrich
mulrich@volusia.org

West Volusia
386-943-7027

Customer Service
386-736-5971

Repairs
Office hours:
Monday through Friday
8 a.m. to 4:30 p.m.
386-822-6465

Emergency repair service
(after hours and weekends)
800-255-2069