Mission: To enhance the quality of life in Volusia County by eliminating the causes of poverty by providing the resources and support to help low-income families become self-sufficient through community partnerships.
Overview: Human Services provides temporary emergency assistance and supportive services to eligible residents of Volusia County. The Family Self-Sufficiency Program will provide eligible individuals with educational and training opportunities to empower them to become economically self-sufficient.
Our human services programs include emergency services, family self-sufficiency program, health care responsibility act program, indigent burial/cremation, Low-Income Home Energy Assistance Program (LIHEAP), summer food service program.
Learn about our Human Services Advisory Board, its members, county staff, and review the latest HSAB minutes.
Applicants must be interviewed by a case worker to determine eligibility for services. Eligibility for assistance through Human Services is based on grant and county requirements that include proof of residency and total household income. Learn about required documents to determine edibility for emergency assistance and review/download helpful forms.
We invite you to take a few minutes to provide us feedback on the quality of service you received and assist us in identifying needed services in our community. Each survey should take no more than five minutes and is 100 percent anonymous and confidential. Persons may request to complete and submit a paper survey. If additional assistance is required to complete a survey please contact the Human Services Manager. Thank you for your time.
- Customer Satisfaction Survey: https://www.surveymonkey.com/r/D9TB8LN
- Community Needs Assessment Survey: https://www.surveymonkey.com/r/D9P3SPN
Call 2-1-1 to access free information about community services and find help when you need it.