Office hours and locations

DeLand office

123 W. Indiana Ave., Room 101, DeLand, FL 32720
Phone: 386-736-5956     
Fax: 386-626-6596
7:30 a.m. to 5 p.m.

  • Scheduling an appointment: Persons seeking an appointment must call the office directly to schedule an appointment. Appointments are made a week in advance and only for the morning slots (8 to 11 a.m.).
  • Services without an appointment: Persons who are seeking assistance but do not have an appointment may walk in to request same-day services. If the walk-in person has all necessary documentation, they will be provided an appointment for the afternoon the same day. It is recommended to come as early as possible as the afternoon appointments for walk-ins are limited and are provided on a first-come, first served basis for applicants that have all required documentation.
     

Orange City office

775 Harley Strickland Blvd., Suite 104, Orange City, FL 32763
Phone: 386-775-5204     
Fax: 386-775-5208
7:30 a.m. to 5 p.m.

  • Scheduling an appointment: Persons seeking an appointment must call the office directly to schedule an appointment. Appointments are made a week in advance and only for the morning slots (8 to 11 a.m.).
  • Services without an appointment: Persons who are seeking assistance but do not have an appointment may walk in to request same-day services. If the walk-in person has all necessary documentation, they will be provided an appointment for the afternoon the same day. It is recommended to come as early as possible as the afternoon appointments for walk-ins are limited and are provided on a first-come, first served basis for applicants that have all required documentation.
     

New Smyrna Beach office

717 Canal St., New Smyrna Beach, FL 32168
Phone: 386-423-3309     
Fax: 386-423-3308
8 a.m. to noon and 1 to 5 p.m.

By appointment only. Call on Friday for an appointment the following week.


Daytona Beach office

The Daytona Beach office is currently closed due to damage sustained from Hurricane Irma. Human Services has a satellite office in Daytona Beach by appointment only. Interested people should call 386-736-5956 after 2 p.m. Thursdays to schedule an appointment for the following week. Persons living in the Daytona Beach area may apply for services at any other Human Services office.
 

Types of services by day

Monday, Wednesday, Friday - Energy services only which provide heating or cooling to a residence such as electric, gas, or propane (see LIHEAP and EHEAP).

Tuesday and Thursday – All services which include energy for heating or cooling (see LIHEAP and EHEAP), water, fuel, rent, or mortgage.

Monday through Friday - Emergency dental or prescription assistance requests.


Additional information

Contact the DeLand office for inquiries pertaining to the indigent cremation/burial program.

Arriving late to an appointment or not having all required documentation may result in not having a case reviewed.

The last Friday of each month a household must meet one of the following in order to apply as a walk-in to receive an afternoon appointment:

  • A person in the household must be 60 years of age or older.
  • A person in the household must be 5 years of age or younger.
  • A person in the household must have a disability.

Manager
Clayton J. Jackson
cjackson@volusia.org 

West Volusia
386-736-5956

Daytona Beach
Call the DeLand office at 386-736-5956  

New Smyrna Beach
386-423-3309  

Orange City
386-775-5204