Office hours and locations
Make an appointment or apply online
To make a telephone appointment for utility or housing assistance please call 386-239-7757 from 8:00 a.m. to 5:00 p.m. Monday - Friday. Persons seeking utility (electric, propane, or gas) assistance through the Low-Income Home Energy Assistance Program (LIHEAP) may apply online at www.volusia.org/hsapply. The portal to submit an online application for utility assistance will close when the office receives the maximum number of applications staff can process. The portal to submit an online application will again activate the following Monday.
Persons who have an upcoming phone interview or have been asked to submit additional documents by their case worker may upload verification documents through our secure portal. Please make sure eligibility documents are uploaded by noon the business day prior to your scheduled phone interview with a case worker. An automatic email will be generated to you if the documents were uploaded successfully. A person may also drop-off or mail supporting documents instead of uploading via the secure portal. Contact an office to coordinate dropping off or mailing in supporting documents. Click on the determining eligibility link to view what documents are required to be uploaded.
Customer Satisfaction Survey: https://arcg.is/0LqH1X0
Community Needs Assessment Survey: https://arcg.is/1yC0f8
123 W. Indiana Ave., Room 101, DeLand, FL 32720
Orange City office
775 Harley Strickland Blvd., Suite 104, Orange City, FL 32763
New Smyrna Beach office
717 Canal St., New Smyrna Beach, FL 32168
Daytona Beach office
1845 Holsonback Dr., Daytona Beach, FL 32117