Skip to main content
close icon

  COVID-19 Updates


Apply for Assistance Online

We have reached the maximum number of online utility assistance (electric, gas, propane, or fuel) applications we can take for this week.  We will start taking applications again next week on Monday, Nov. 1 at 9:00 a.m.  If you are seeking assistance with rent, mortgage, or water you may call 386-239-7757.  The online application portal is for utility assistance (electric, gas, propane, or fuel) only.

Use the following link to complete the 2021 Community Needs Survey:

Customer Satisfaction Survey:

Please make sure you have the following documents downloaded on your computer, phone, or tablet and ready to upload.  All documents must be provided in order to process an application.


  • Social security cards for all persons residing in the household.
  • Driver's license, Florida ID, or U.S. Passport for all persons 18 years of age or older.
  • Birth certificate, DH-680, Driver's license, or U.S. Passport for all persons 17 years of age or younger.


  • Renting- copy of full lease with landlord.
  • Homeowner- copy of either the property tax statement or mortgage statement.
  • If your household is receiving a Section 8 voucher or on public housing you must provide a HUD- 50059 form, which is the Utility Allowance Worksheet.  You must request this form from your housing authority.


  • Proof of all income the household has received within the previous 30 days which may include but not limited to wages, SSI/SSDI award letter (current letter), SNAP award letter (current letter), retirement/pension, and child support.

Utility statement:

  • Provide a copy of the most current home energy (electric and/or fuel) statement issued by your home energy (electric and/or fuel) provider.  The bill/account must be in a household member's name included on the application for assistance.

How Can We Serve You?

Contact Us

If you don't find what you're looking for you can reach out to us through our contact form or call us at 386-736-2700. Thank you!

We use cookies to provide and improve our services. By using our site, you consent to cookies.